Get your suspended Google Business Profile back.
$500 flat. Experienced appeals team, AI documentation evaluator, and direct guidance from a Platinum Google Product Expert on complex cases.
A Platinum Google Product Expert and a team that's done this.
Google's Platinum Product Expert designation for Google Business Profile is awarded to a small global cohort of practitioners with deep, demonstrated expertise in the GBP ecosystem — suspension types, policy edge cases, and the appeal process. Kevin Pauls holds that designation. It's the highest tier Google offers.
Day-to-day reinstatement work is handled by an experienced appeals team that has worked through a wide range of suspension cases — soft suspensions, hard suspensions, bulk reinstatements, and complex policy disputes. The team knows what Google looks for, what documentation holds up, and where standard appeals fall short.
On complex cases — unusual suspension reasons, multiple prior denials, policy ambiguity — Kevin provides direct guidance and assistance to the team. That level of expertise doesn't need to be in the room for every straightforward case, but it's available when the situation calls for it.
Software checks your evidence before it ever goes to Google.
The platform includes a built-in AI documentation evaluator. Before we prepare and file your appeal, you upload your reinstatement evidence — utility bills, business license, proof of operations, photos, correspondence — and the AI analyzes each document against Google's published reinstatement guidelines.
It flags documents that are weak, missing, or likely to raise questions. It tells you what to add or replace. When your package is in good shape, it signals ready. The result is that appeals go to Google with the strongest available evidence — not just whatever documents were handy.
Software checking your documents doesn't replace the human review or the appeal filing. It makes both better.
- utility-bill-march.pdf READY
- business-license.pdf READY
- storefront-photo.jpg NEEDS REVIEW
- google-suspension-notice.pdf NEEDS REVIEW
- proof-of-operations.pdf MISSING
Photo quality may not meet Google's documentation standard — recommend a clearer interior shot.
Proof of operations required — add payroll records, invoices, or operational signage photo.
Four steps from suspension to appeal.
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Upload your case
Send us your suspension notice and supporting documents through the platform. You'll have access to the AI documentation evaluator to start reviewing your evidence right away.
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AI evaluates your documentation
The AI checks your uploaded evidence against Google's published guidelines, flags documents that are weak or missing, and signals when your package is ready for expert review. Issues are caught at this stage, not after submission.
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Expert team prepares and files the appeal
A trained appeals team reviews your case, prepares the appeal narrative with verified documentation, and submits through the correct channel. Follow-up with Google is managed through this step as well.
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Platinum Google Product Expert guidance on complex cases
On cases with unusual suspension reasons, prior denials, or policy ambiguity, Kevin Pauls — a Platinum Google Product Expert — provides direct guidance and assistance to the team. The hardest cases get the highest tier of expertise available.
Everything in the $500 flat fee.
One price covers the full engagement. No billing surprises halfway through, no add-ons for filing or follow-up.
- $500 flat — no surprise fees at any stage
- AI documentation evaluator access for the duration of your case
- Full appeal preparation and filing by the expert team
- Follow-up management with Google after submission
- Status tracking inside the platform dashboard
- Platinum Google Product Expert guidance on complex cases
Not included
Any guarantee of reinstatement. This is Google's process — we prepare and file the strongest possible appeal, but the outcome is ultimately theirs to decide.
We won't promise 100% success rates.
Google controls the reinstatement process. They decide what evidence is sufficient, whether a listing meets their guidelines, and whether an appeal is approved. No service — ours included — can guarantee that a suspended profile will be reinstated. Anyone claiming otherwise is either misrepresenting their work or operating outside Google's actual process.
What we can do is put together the strongest appeal the evidence supports, make sure documentation is evaluated against Google's own published standards before submission, and bring expert-level understanding to your case. That combination gives you a better shot than a generic appeal filed with whatever documents happened to be on hand. But "better shot" is the honest framing — not a guarantee.
Run reinstatements as part of your agency's offering.
Agencies running reinstatements at scale get partner-rate pricing on every case — sized so you can offer your clients a competitive rate and still keep margin on the work we handle. The exact partner rate is visible inside the platform once you're set up as an agency partner.
This is for agencies actively managing client GBPs. Public pricing stays at $500 flat — partner rates aren't published, they're built into the platform for active partners.
Common questions
Stuck on a suspension? Let's get it sorted.
Tell us about the profile and the suspension. We'll review it and let you know where things stand.